Frequently Asked Questions
Where do you ship to?
Currently we only ship to islandwide Singapore.
However if you would like to purchase from other countries, drop us an email and we will attend to you
What payment methods do you accept?
For online store, we accept Credit or Debit Visa and Mastercard.
I have an issue with my order
Please email us at email@example.com with your issue and order number and we will get back to you as soon as possible.
What is your delivery time and cost?
Most of our beans are roasted to order, hence we have a standard shipping time of 3 business days. We charge a flat fee of $4 for all orders below $50, and free shipping for orders above $50.
Can I pick up my order from any of the cafes?
We do not offer pick up for all online purchases. All the cafes offer various selection of beans to purchase directly.
I am not happy with my purchase, can I get a refund?
We do not offer refunds for retail beans purchases as they are perishable goods.